Email us
We aim to reply within one business day. For show-night issues, put "URGENT — show tonight" in the subject.
Find what you need
Help & FAQ →
How to find your tickets, what to do if your phone dies at the door, ticket transfers, and account questions.
Refund policy →
When you can refund, how long it takes, and how to request one. Cancelled events auto-refund — no action required.
Sign in to your account →
Already bought tickets? Use the email you used at checkout — we'll send a one-time sign-in link, no password needed.
Contact us →
Email, organizer onboarding, security disclosures. All routes go to the same inbox; subject line tells us what's up.
Are you a band, venue, or promoter?
Want to list shows on HypedCrowds? Email support@hypedcrowds.com with subject "Organizer signup". We're approving organizers manually while we build out self-signup, so plan on a 1–2 day turnaround.
Policies
HypedCrowds is operated from Tampa, FL, USA.